At Mini Nests, customer satisfaction is important to us. If you receive a damaged, defective, or incorrect product, we are happy to offer a replacement.

Replacement Policy

• We replace products that arrive damaged, defective, or different from the item ordered.
• To request a replacement, please contact us within 2 days of receiving your order with clear photos of the product and packaging.

Refund Policy

• If the requested replacement product is not available, we will issue a full refund to your original payment method.
• Refunds are processed after the return request is approved and may take a few business days to appear in your account depending on your payment provider.

Non-Returnable Items

• Products that have been used, damaged by the customer, or are not in their original condition may not qualify for replacement or refund.

For any questions or support, please contact our customer service team at whatsapp.